Privacy Policy
Last updated: March 10, 2026
At SmartConvertors (smartconvertors.com), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described below.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you contact us through our contact form: your name, email address, subject, and message. This information is used solely to respond to your enquiry.
Information Collected Automatically
When you use SmartConvertors, we may automatically collect certain technical information, including your IP address (anonymised), browser type, referring URL, pages visited, and the date and time of your visit. We also log anonymous conversion data (currency pairs and amounts) for analytics and rate-caching purposes.
2. Cookies
We use the following cookies:
- Session cookies – Required for basic website functionality (e.g., CSRF protection on forms). These expire when you close your browser.
- Analytics cookies – If Google Analytics is enabled, it sets cookies to collect anonymous usage statistics. You can opt out via Google's opt-out tool.
We do not use advertising cookies or sell any cookie data to third parties. Most browsers allow you to control or disable cookies through their settings.
3. How We Use Your Information
- To provide and improve the currency conversion service
- To respond to contact form enquiries
- To cache and refresh exchange rate data efficiently
- To analyse anonymous usage patterns and improve user experience
- To protect the site against abuse and security threats
4. Third-Party Services
We use the following third-party services that may process data:
- OpenExchangeRates – Provides live exchange rate data. Requests to their API are made server-side; your IP address is not forwarded. Their privacy policy →
- Google Analytics (if enabled) – Collects anonymous website usage statistics. IP addresses are anonymised before storage. Google's privacy policy →
- Hostinger – Our web hosting provider processes server logs. Hostinger's privacy policy →
5. Data Retention
Contact form messages are stored in our database and retained for up to 12 months unless you request earlier deletion. Anonymous conversion logs are retained for up to 90 days. Exchange rate cache data is automatically pruned to keep only the most recent records.
6. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose information if required by law or to protect our legal rights.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at privacy@smartconvertors.com.
8. Security
We implement industry-standard security measures including HTTPS encryption, CSRF protection, and input validation to protect your data. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
SmartConvertors is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: